Refund policy

Talk to Me Doja sells prepaid one-time credit packs rather than auto-renewing subscriptions. You see the exact credit cost before confirming each generation, and there is no free watermarked preview render. If a generation fails before submission, times out before delivery, or is rejected before rendering completes, the deducted credits are automatically returned to your account balance. Once a video renders successfully and is delivered, credits spent on that run are final unless a technical failure prevented delivery. For duplicate charges, delivery errors, or unused pack requests, email support@talktomedoja.video with your order reference.